Admin Assistant

Job Introduction

• Administration Assistant (Repairs Department)
• Beaverbrooks Head Office, Lytham St Anne's 
• Permanent, 37.5 hours per week (Monday-Friday between 8am-6pm) 
• £9.50 per hour (£18,588.76 per annum) + excellent benefits 
• Closing date: Sunday 19th February
• Informal Chats: 22nd and 23rd February
• Interviews: 1st and 3rd March

We now have a fantastic opportunity for a hardworking and motivated individual to work within our Beaverbrooks Repairs Department at our Head Office as our Administration Assistant/Administrator.

As our Repairs Administration Assistant you will work as part of a busy team and work towards the department’s goal of providing a quality, efficient and knowledgeable service; using your own initiative to make both cost effective repairs decisions for our customers, along with for our stock repairs too.

We are proud to have recently achieved sixth position in the prestigious 100 Best Companies to Work For list 2022, in addition to being announced as ‘Retail’s Best Company to Work For’ 2022. It’s also our 17th consecutive year of receiving three-star accreditation for ‘world class’ levels of workplace engagement.

Working at Beaverbrooks also brings with it a whole host of rewards and benefits, some of which are:

• Great office profit share bonus
• Outstanding staff discounts which extend to your family & friends
• Free car parking
• Wellbeing scheme
• Contributory Pension & Life Assurance
• Breakfast club - breakfast provided free of charge, Monday to Friday
• Regular social events- including, but not limited to: pay day drinks, football hospitality events, theatre and theme park trips.
• Free eye test every 2 years
• Flu Vaccinations paid for
• Enhanced maternity and paternity package
• Maternity return to work bonus
• Employee & family support & counselling – Retail Trust

Role Responsibility

• Processing of both customer and stock repairs- including making the decisions on where best to send the repairs for both; best quality repair and best cost.
• Processing of customer and stock repairs when they have then been returned to the department – including: ensuring all work requested has been carried out to standard, communicating the costs to both the customer and stores via email and making decisions on how best to return to our stock departments as well .
• Inputting data onto our customer database.
• Liaising with suppliers and stores via phone or email in regards to repairs.
• Processing relevant department admin. 
• Internal security checks - ensuring that the stock has been processed/ transferred to the relevant areas on our systems.

The Ideal Candidate

ESSENTIAL SKILLS/EXPERIENCE

• Excellent communication skills- both written and verbal
• Confident user of Microsoft Excel & Word
• High attention to detail
• Ability to prioritise
• Good numeracy and literacy skills
• A good team player
• Ability to work to own initiative
• Good decision making skills
• Computer literate

DESIRABLE SKILLS/EXPERIENCE

• Flexibility to work the hours required for business needs is desirable
• Some existing knowledge of jewellery is desirable
• Previous experience of working to process

About the Company

We’re a family business. And you can tell that when you get here. It feels like family.

Established in 1919 we now have 73 stores across the UK and an ecommerce website, which was launched in 2001. We provide exceptional quality diamonds, jewellery and watches as well as top name brands such as TAG Heuer, Omega, Breitling, Tudor, Gucci and Vivienne Westwood.

Our purpose is to enrich lives, which simply means making a positive difference to the world we live in. We donate 20 per cent of retained profits to charity and since the year 2000, Beaverbrooks has donated in excess of £18.35 million to over 750 different charities.

We pride ourselves on the work we do for local communities and in support of this we offer charity matching – you raise it, we match it! You can also take 2 paid charity days per year where you can spend time away from the business doing charity work and take time off to give blood.

If you would like to know more about Beaverbrooks, visit https://www.beaverbrooks.co.uk/about-us

Ref: INDOFF

Beaverbrooks