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Admin Assistant (Repairs Department)

Please Note: The application deadline for this job has now passed.

Admin Assistant (Repairs Department)

Job Introduction

  • Admin Assistant (Repairs Department)
  • Lytham St Anne's, Lancashire
  • Permanent 37.5 hours per week (Mon & Fri 9am-5pm – there can be some flexibility with times) 
  • £11.44 per hour (£22,389.74  per annum) + excellent benefits 
  • Close date: 7th April
  • Phone interviews: w/c 8th
  • Interviews: W/C 15th April

We now have a fantastic opportunity to join Beaverbrooks Repairs department as a Booking Back Assistant. As Beaverbrooks’ Repairs Booking Back Assistant, you will be responsible for both making cost effective decisions for our stock repairs and providing the best options for our Customers as well. 

The Repairs Department at Beaverbrooks focuses on providing Information on repairs and services and within this role, you will be required to work both well within the team and to your own initiative as necessary. As a team, they strive to provide a quality, efficient and knowledgeable service; making the best decision every time.  

The awards we’ve been given as an employer speak volumes about what it’s like to work here, some of which are:

  • UK's 3rd Best Large Company to Work For – Best Companies 2023 – based on employee feedback (We’ve been in the top 10 for the last 5 years)
  • Retail's Best Company to Work For - Best Companies 2023
  • 3 star accreditation from Best Companies for the 18th year running, which reflects 'world class' levels of workplace engagement.
  • ‘The Happiest Place to Work’, in partnership with Retail Trust, at the Retail Week Awards 2023

Main Responsibilities

  • Booking back of both customer and stock repairs- including: quality control and ensuring all work has been carried out, communicating the costs to the stores, communicating charges to the customer and making decisions on how best to return to Stock. 
  • Inputting data onto the database
  • Liaising with suppliers and stores
  • Processing relevant admin
  • Processing post

The Ideal Candidate

  • Excellent communication skills- both written and verbal 
  • High attention to detail 
  • Ability to prioritise 
  • Good numeracy and literacy skills
  • A good team player
  • Ability to work to own initiative
  • Good decision making skills
  • Computer literate
  • Confident user of Microsoft Excel & Word
  • Flexibility to work the hours required for business needs is desirable
  • Some existing knowledge of Jewellery is desirable 
  • Previous experience of working to process is desirable 

Amazing Benefits For Amazing People

They say you get out what you put in. And, at Beaverbrooks, our people put in so much.

In return, some of the benefits available include:

  • Great office profit share bonus
  • Outstanding colleague discounts which extend to your family & friends
  • Free car parking
  • Wellbeing scheme
  • Contributory Pension & Life Assurance
  • Regular social events - including, but not limited to: pay day drinks, football hospitality events, theatre and theme park trips.
  • Free eye test every 2 years
  • Flu Vaccinations paid for
  • Enhanced maternity and paternity package
  • Maternity return to work bonus
  • Employee & family support & counselling – Retail Trust

About Beaverbrooks

We’re a family business. And you can tell that when you get here. It feels like family.

Established in 1919 we now have 85 locations across the UK, with 64 Beaverbrooks stores plus 18 dedicated brand boutiques including Tag Heuer, OMEGA, Breitling and Tudor. We also have our very successful ecommerce website, which was launched in 2001. We provide exceptional quality diamonds, jewellery and watches as well as top name brands such as TAG Heuer, Omega, Breitling, Tudor, Gucci and Vivienne Westwood.

Our purpose is to enrich lives, which simply means making a positive difference to the world we live in. We donate 20 per cent of retained profits to charity and since the year 2000, Beaverbrooks has donated £23.5 million to over 750 different charities.

We pride ourselves on the work we do for local communities and in support of this we offer charity matching – you raise it, we match it! You can also take 2 paid charity days per year where you can spend time away from the business doing charity work and take time off to give blood.

Beaverbrooks - The hallmark of amazing people



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