Admin Assistant (Repairs)
Job Introduction
- Admin Assistant (Repairs)
- Repairs Department
- £23,891.46 per annum (£12.21 per hour) + bonus + benefits
- 37.5 hours per week (Monday – Friday)
- Temporary 12 month contract
- Office based in Lytham St Annes
- Close Date: Sunday 20th July
- Interviews: Initial Chats - w/c 21st July & face to face - w/c 28th July
We are now recruiting for an Admin Assistant to join our dedicated Beaverbrooks Repairs Department. In this role, you will play a key part in ensuring the smooth running of our repair process. You’ll be responsible for making cost-effective decisions for stock repairs while also delivering the best possible service to our customers and stores.
Our Repairs Department focuses on organising and overseeing both the customer and stock repair processes. This role requires someone who can work effectively both independently and as part of a team. Our goal is to provide a high-quality, efficient, and knowledgeable service, making the right decisions every time.
About Beaverbrooks
Established in 1919, we have 80 locations across the UK. This includes 57 Beaverbrooks stores & 23 dedicated brand boutiques, including TAG Heuer, OMEGA, Breitling & Tudor. We also have 3 Loupe boutiques, with Rolex showrooms.
We’re a family business. And you can tell that when you get here. It feels like family. From the very smallest details to the big important things.
Our core purpose is to enrich lives. We aim to make a positive difference to the world we live in. This includes our colleagues, customers, suppliers & the wider community.
As a company – we’re true to our word. When we say we’re going to do something, we go all out to do it. And every individual is truly valued.
The awards we’ve been given as an employer speak volumes about what it’s like to work here, some of which are:
- Retail's 3rd Best Company to Work For - Best Companies 2024
- We have been awarded a 3 star accreditation for 'World Class levels of Engagement' for 19 years running - Best Companies 2024 - based on colleague feedback.
- 'Employer of the Year 2024’ - The UK Jewellery Awards
Amazing benefits for amazing people
They say you get out what you put in. And, at Beaverbrooks, our people put in so much.
In return, just some of the benefits we offer include:
- 28 days holidays (inc bank hols)
- Contributory Pension & Life Assurance
- Outstanding colleague discounts, which extend to your family & friends
- Wellbeing scheme
- Employee & family support & counselling in partnership with the Retail Trust
- A variety of different schemes to help you support charities close to your heart
- Office profit bonus
Main Responsibilities
- Inputting and booking back of both customer and stock repairs
- Make decisions on where to send repairs, balancing cost-effectiveness and quality
- Conduct quality control checks to ensure repairs meet required standards
- Input and maintain accurate data within our repair system
- Communicate with suppliers and stores regarding repair costs and queries
- Handle administrative tasks related to the repair process
- Process incoming and outgoing post
- Analyse returned products to identify potential trends or recurring faults
The Ideal Candidate:
Essential
- Excellent written and verbal communication skills
- Strong attention to detail
- The ability to prioritise tasks effectively
- Good numeracy and literacy skills
- A team-focused attitude with the ability to also work independently
- Confidence in decision-making
- Proficiency with computers, particularly Microsoft Excel and Word
- Flexibility to work hours that suit the needs of the business
Desirable
- Existing knowledge of Jewellery
Beaverbrooks - The hallmark of amazing people
Ref: INDOFF
Beaverbrooks