Admin Assistant (Special Orders)

Job Introduction

• Special Orders Administrative Assistant
• Lytham St Anne's, Lancashire
• Temporary 8 month contract
  
• Flexibility over 5 days Monday to Friday. Overtime is required at peak times
• £11.44 per hour + excellent benefits
• Close date: Friday 26th July
• Interview dates: Initial calls: w/c 29th July & Interviews: Monday 5th August

We have an exciting opportunity for a self-motivated and highly organised individual to join our busy Special Orders department, as an Admin Assistant.  

This role is for a Full-Time person 37.5 hours on an 8 month temporary contract. This is Monday to Friday and flexibility will be required at peak times, this could include weekends which will be on a rota system and provided in advance. 

As the Admin Assistant you will be passionate about delivering a great customer experience and will support the team in their purpose of fulfilling customer orders as efficiently and profitably as possible. 

About Beaverbrooks

Established in 1919, we have 85 locations across the UK. We have 63 Beaverbrooks stores & 22 dedicated brand boutiques, including TAG Heuer, OMEGA, Breitling & Tudor. 

We’re a family business. And you can tell that when you get here. It feels like family. From the very smallest details to the big important things. Our core purpose is to enrich lives. We aim to make a positive difference to the world we live in. This includes our colleagues, customers, suppliers & the wider community.

As a company – we’re true to our word. When we say we’re going to do something, we go all out to do it. And every individual is truly valued. 

The awards we’ve been given as an employer speak volumes about what it’s like to work here, some of which are:

• UK's 3rd Best Large Company to Work For – Best Companies 2023 – based on employee feedback (We’ve been in the top 10 for the last 5 years)
• Retail's Best Company to Work For - Best Companies 2023
• 'Employer of the Year 2024’ - The UK Jewellery Awards

 Amazing benefits for amazing people

They say you get out what you put in. And, at Beaverbrooks, our people put in so much.

In return, just some of the benefits we offer include:

• 28 days holidays (inc bank hols, pro rata)
• Contributory Pension & Life Assurance
• Outstanding colleague discounts
• Wellbeing scheme
• Employee & family support & counselling with the Retail Trust
• A variety of different schemes to help you support charities close to your heart
• Office profit share bonus 

Main Responsibilities 

The role will involve the following:

• Completing the Store orders using our inhouse system Elucid, for our customer orders 
• Communicating with our suppliers and stores using phone and email 
• Obtaining quotes from suppliers and calculating retail prices, whilst maintaining profit margins
• Chasing and communicating with suppliers on our outstanding orders  
• Ensuring all audit controls are met to ensure stock levels are correct. 
• Decision making based on balancing customers’ needs with company profitability.
• Using Microsoft Dynamics NAV to: 
• Checking stock availability and upcoming stock orders
• Chasing orders with suppliers

The Ideal Candidate 

ESSENTIAL SKILLS AND EXPERIENCE 

• Excellent verbal and written communication skills 
• Experience in the use of Microsoft packages, predominantly Outlook & Excel
• Ability to prioritise tasks and manage time effectively to meet deadlines.
• Analytical and organised
• Quick to learn new systems and procedures.
• Flexible working approach and ability to thrive on a reactive department.
• Self-motivated and positive
• Ability to work within a team, on your own and under pressure.
• Ability to follow set procedures. 

DESIRABLE SKILLS AND EXPERIENCE 

• Experience of using Microsoft Dynamics NAV
• Previous experience within a customer service role and/or quality control
• Confident decision-making skills
• Knowledge of Beaverbrooks product

Beaverbrooks - The hallmark of amazing people

Ref: INDOFF

Beaverbrooks