Dispatch Picking and Packing Assistant

Dispatch Picking and Packing Assistant

Job Introduction

  • Picking & Packing Warehouse Assistant 
  • 22.5 hours per week, with opportunity to rise to full time (37.5 hours per week) during peak time.
  • Shift pattern either 6am - 2pm or 2pm - 10pm shifts over 5 days between Monday to Sunday.
  • Fixed term contract until 29th January 2022
  • £9.19 per hour
  • Lytham St Annes 

We are looking for hardworking and motivated individuals to join our dynamic and fast-growing Web Fulfilment Dispatch operation. The department oversees the delivery of all customer orders placed through our Website & Mail Order channels along with our Next and Very affiliation.

As a Dispatch Picking and Packing Assistant, you will be responsible for fulfilling customer’s orders in an efficient manner, ensuring our customers receive their order presented to our high standards and set guidelines. In this role you will be on your feet for the entirety of your shifts.

We are proud to have recently achieved the number one position in the prestigious 100 Best Companies to Work For list 2021, in addition to being announced as ‘Retail’s Best Company to Work For’ 2021. It’s also our 16th consecutive year of receiving three-star accreditation for ‘world class’ levels of workplace engagement.

Role Responsibility

The role will predominantly involve;

  • Picking items for dispatch
  • Matching items to the correct customer order
  • Checking the item condition of stock prior to dispatch
  • Following set packing guidelines
  • Correctly processing order labels for dispatch as per customer shipping requirements
  • Support carrier loading procedures
  • Matching our volume targets to ensure all orders are dispatched on the required day
  • Supporting with packaging deliveries
  • Supporting with 'ship from store' packaging requests
  • Ensuring all working areas are kept in a safe & tidy condition

(Duties will rotate between picking, packing and despatching of orders)

The Ideal Candidate


  • Passion for delivering excellent customer service
  • Transferable skills and experience from similar fast paced, target driven environments
  • Punctual, enthusiastic and able to work at a fast pace
  • Good rapport building skills and the ability to be adaptable
  • Works well in a team but have good initiative to work alone
  • Highly organised, self-motivated and hardworking
  • A basic understanding of computers to operate the labelling process
  • A keen eye for detail
  • Proactive, with a ‘take action’ mindset


  • Transferable skills and experience from similar fast paced, target driven environments

All applicable training will be provided as part of the role.

About the Company

We’re a family business. And you can tell that when you get here. It feels like family.

Established in 1919 we now have 72 stores across the UK and an ecommerce website, which was launched in 2001. We provide exceptional quality diamonds, jewellery and watches as well as top name brands such as TAG Heuer, Omega, Breitling, Tudor, Gucci and Vivienne Westwood.

As well as achieving the number one position in the prestigious 100 Best Companies to Work For list 2021, and ‘Retail’s Best Company to Work For’ 2021, further recognition has also been received at The UK Jewellery Awards where we were awarded both Employer of the Year and Retailer of the Year for 2021 and at The Retail Week Awards 2020, where we were awarded 'Best Place To Work'.

Our purpose is to enrich lives, which simply means making a positive difference to the world we live in. We donate 20 per cent of retained profits to charity and since the year 2000, Beaverbrooks has donated in excess of £16 million to over 750 different charities.

We pride ourselves on the work we do for local communities and in support of this we offer charity matching – you raise it, we match it! You can also take 2 paid charity days per year where you can spend time away from the business doing charity work and take time off to give blood.

Some of our other benefits include:

  • Free parking
  • Holidays are 28 days per annum inclusive of bank holidays
  • Outstanding staff discounts which extend to your family & friends.
  • Healthcare & wellbeing scheme
  • Flu Vaccinations paid for
  • Enhanced maternity and paternity package
  • Maternity return to work bonus
  • Paternity Leave
  • Employee & family support & counselling – Retail Trust
  • Cycle scheme

We are a COVID secure work place - whilst government restrictions have been lifted, at Beaverbrooks our safety measures will remain in place for now.




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