Packing Assistant - Christmas Temporary Contract
Job Introduction
- Web Fulfilment Packing Assistant
- Location: St. Annes, Lancashire
- Contract: Christmas Temporary Contract October 2018 until 5th January 2019
- Hours: 15 hours per week - rising to 37.5 hours per week during Christmas Period - Shift patterns between the hours of 8am- 9pm, Monday to Sunday.
- Applications: Must be made by registering on our website and completing a short questionnaire
We are looking for hardworking and motivated people to join our dynamic and fast-growing Web Fulfilment operation, which oversees the delivery of all customer orders placed through our own Website & Mail Order channels along with Next and affiliate websites.
We need fulfilment packers to join our large existing team, who all focus upon providing the best possible service to our customers, every time.
The role will be based within the warehouse packing area of our department, and you will be on your feet for long periods. You will be responsible for fulfilling customer’s orders in an efficient manner, ensuring our customers receive their order presented to our high standards and set guidelines in accordance with the specifications of the numerous brands that we dispatch.
Hours will vary depending on shift patterns on a rota basis. Shifts will be during our Fulfilment opening times of 8am and 9pm Monday to Sunday. During the build-up to Christmas and sale period there will be a need for flexibility as you may be required to work the equivalent of full time hours (37.5 hours per week) or above, depending upon order quantities.
Role Responsibility
The role will predominantly involve:
- Picking items from our warehouse
- Matching items to the correct customer order
- Checking the item condition of stock prior to dispatch
- Following set packing guidelines
- Correctly processing order labels for dispatch as per customer shipping requirements
- Matching our volume targets to ensure all orders are dispatched on the required day
- Ensuring all areas of the packing area and warehouse are kept in a safe & tidy condition at all times
(Duties will rotate between picking, packing and despatching of orders)
All applicable training will be provided as part of the role.
The Ideal Candidate
- Experience of and passion for, delivering excellent customer service
- Good rapport building skills and the ability to be adaptable
- Punctual, enthusiastic and able to work at a fast pace
- Highly organised and self-motivated
- Works well in a team but have good initiative to work alone
- Ability to work with computers
- A keen eye for detail
- Proactive, with a ‘take action’ mindset
About the Company
Beaverbrooks is a family-owned jewellery and watch retailer established in 1919 with 70 stores across the UK, providing exceptional quality diamonds, jewellery and watches as well as top name brands such as TAG Heuer, Omega, Breitling, Gucci, Longines, Bremont, Michael Kors and Vivienne Westwood. We were awarded ‘Employer of the Year’ in The UK Jewellery Awards 2018, and have featured in The Sunday Times Top 100 ‘Best Companies to Work For’ for 15 consecutive years – ranking number 11 in 2018.
We place a lot of emphasis on building strong relationships and caring for one another, and we pride ourselves on the work we do for local communities. We give 20 per cent of our post-tax profits to charity and have donated over £11m to over 450 charities since 2000. We also encourage our 900+ colleagues to support time-giving initiatives and all our people are given an amount to donate to charity as a team each year.
Ref: INDHP
Beaverbrooks