Repairs Department Admin Assistant (Inputting)

Job Introduction

Job Title: Repairs Department Admin Assistant (Inputting) 

Location: Beaverbrooks Head Office, Lytham St Anne's 

Contract: Permanent, 37.5 hours per week (Monday-Friday 9am-5pm) 

Close date: Sunday 11th April

Interviews: w/c 19th April 

We now have a fantastic opportunity for an enthusiastic team player to join Beaverbrooks Repairs department as a Repairs Inputting Assistant.

As a Beaverbrooks Repairs Inputting Assistant, you will be responsible for making cost effective decisions for our stock repairs. Having a keen eye for detail, you will be completing full checks for any faults and/or impacts to ensure a successful cost-effective repair. You will also be providing the best options for our customer repairs to gain a fully guaranteed repair, within the quickest lead time possible.

The Repairs Department at Beaverbrooks focuses on providing information on repairs and services and within this role, you will be required to work both well within the team and to your own initiative as necessary. As a team, they strive to provide a quality, efficient and knowledgeable service; making the best decision every time.  

Role Responsibility

• Processing of both customer and stock repairs- including making the decisions on where best to send the repairs for both: best quality repair and best cost.
• Booking of both customer and stock repairs- including: ensuring all work has been carried out, communicating the costs to the stores, communicating charges to the customer and making decisions on how best to return to Stock.
• Inputting data onto the database
• Liaising with suppliers and stores
• Processing relevant admin
• Processing post

The Ideal Candidate

ESSENTIAL SKILLS

• Excellent communication skills- both written and verbal
• High attention to detail
• Ability to prioritise
• Good numeracy and literacy skills
• A good team player
• Ability to work to own initiative
• Good decision making skills
• Computer literate
• Confident user of Microsoft Excel & Word

  DESIRABLE SKILLS

• Flexibility to work the hours required for business needs
• Some existing knowledge of jewellery
• Previous experience of working to process

About the Company

We’re a family business. And you can tell that when you get here. It feels like family.

Established in 1919 we now have 70 stores across the UK and an ecommerce website, which was launched in 2001. We provide exceptional quality diamonds, jewellery and watches as well as top name brands such as TAG Heuer, Omega, Breitling, Tudor, Gucci and Vivienne Westwood.

Awards include ‘Employer of the Year’ in The UK Jewellery Awards 2020 as well as featuring in The Sunday Times Top 100 ‘Best Companies to Work For’ for 16 consecutive years – ranking number 9 in 2020. Recently further recognition has also been received at the Retail Week Awards 2020, where we were awarded 'Best Place To Work'.

Our purpose is to enrich lives, which simply means making a positive difference to the world we live in. We donate 20 per cent of retained profits to charity and since the year 2000, Beaverbrooks has donated in excess of £16 million to over 750 different charities.

We pride ourselves on the work we do for local communities and in support of this we offer charity matching – you raise it, we match it! You can also take 2 paid charity days per year where you can spend time away from the business doing charity work and take time off to give blood.

Some of our other benefits include:

• Holidays are 28 days per annum inclusive of bank holidays, rising to 33 days the March after completion of 2 years’ service.
• Outstanding staff discounts which extend to your family & friends.
• Healthcare & wellbeing scheme
• Contributory Pension & Life Assurance
• Free eye test at every 2 years
• Flu Vaccinations paid for
• Enhanced maternity and paternity package
• Maternity return to work bonus
• Paternity Leave
• Employee & family support & counselling – Retail Trust
• Cycle scheme

If you would like to know more about Beaverbrooks, visit https://www.beaverbrooks.co.uk/about-us

Ref: INDRS 

Beaverbrooks