Repairs Department Administrator (Inputting)

Job Introduction

•  Repairs Department Administrator 
•  Beaverbrooks Head Office, Lytham St Anne's 
• Permanent, 37.5 hours per week (Monday-Friday 9am-5pm) 
• £9.50 per hour + excellent benefits 
• Close date: Wednesday 12th October 
• Interviews: w/c 17th October

We now have a fantastic opportunity for an enthusiastic team player to join Beaverbrooks Repairs department as a Repairs Inputting Assistant (Administrator).

This is a great opportunity  to work for an award winning, jewellery retailer recognised as:

• The #1 Best Large Company in the UK and ‘Retail’s Best Company to Work For’ in the prestigious 100 Best Companies to Work For list 2021
• ‘Employer of the Year’ for 2022 at the UK Jewellery Awards
• ‘Best Place to Work’ at The Retail Week Awards 2020.

As our Repairs Administrator you will be responsible for making cost effective decisions for our stock repairs. Having a keen eye for detail, you will be completing full checks for any faults and/or impacts to ensure a successful cost-effective repair. You will also be providing the best options for our customer repairs to gain a fully guaranteed repair, within the quickest lead time possible.

We are proud to have recently achieved the number one position in the prestigious 100 Best Companies to Work For list 2021, in addition to being announced as ‘Retail’s Best Company to Work For’ 2021. It’s also our 16th consecutive year of receiving three-star accreditation for ‘world-class’ levels of workplace engagement.

Role Responsibility

• Processing of both customer and stock repairs- including making the decisions on where best to send the repairs for both: best quality repair and best cost.
• Booking of both customer and stock repairs- including: ensuring all work has been carried out, communicating the costs to the stores, communicating charges to the customer and making decisions on how best to return to Stock.
• Inputting data onto the database
• Liaising with suppliers and stores
• Processing relevant admin
• Processing post

The Ideal Candidate

ESSENTIAL SKILLS

• Excellent communication skills- both written and verbal
• High attention to detail
• Ability to prioritise
• Good numeracy and literacy skills
• A good team player
• Ability to work to own initiative
• Good decision making skills
• Computer literate
• Confident user of Microsoft Excel & Word

  DESIRABLE SKILLS

• Flexibility to work the hours required for business needs
• Some existing knowledge of jewellery
• Previous experience of working to process

About the Company

We’re a family business. And you can tell that when you get here. It feels like family.

Established in 1919 we now have 72 stores across the UK and an ecommerce website, which was launched in 2001. We provide exceptional quality diamonds, jewellery and watches as well as top name brands such as TAG Heuer, Omega, Breitling, Tudor, Gucci and Vivienne Westwood.

Our purpose is to enrich lives, which simply means making a positive difference to the world we live in. We donate 20 per cent of retained profits to charity and since the year 2000, Beaverbrooks has donated in excess of £16 million to over 750 different charities.

We pride ourselves on the work we do for local communities and in support of this we offer charity matching – you raise it, we match it! You can also take 2 paid charity days per year where you can spend time away from the business doing charity work and take time off to give blood.

Some of our other benefits include:

• Great office profit share bonus
• Office breakfast club - breakfast provided free of charge, Monday to Friday
• Regular social events- including, but not limited to: pay day drinks, football hospitality events, theatre and theme park trips.
• Outstanding staff discounts which extend to your family & friends.
• Wellbeing scheme- including monthly walks 
• Contributory Pension & Life Assurance
• Free eye test every 2 years
• Flu Vaccinations paid for
• Enhanced maternity and paternity package
• Maternity return to work bonus
• Employee & family support & counselling – Retail Trust
• Cycle scheme

If you would like to know more about Beaverbrooks, visit https://www.beaverbrooks.co.uk/about-us

Ref: INDOFF

Beaverbrooks