Retail Management Trainee

Job Introduction

Retail Management Trainee

• Contract: 40 hours per week
• Location: St John's Centre, Liverpool  
• Salary: £13.78 per hour. OTE 1st year £31,093.53, plus profit bonus and benefits
• Close date: Wednesday 21st October
• Interviews: Tues 27th or Wed 28th October. Final Stage: Mon 2nd or Wed 4th November

If you’re passionate about people, love creating exceptional customer experiences and are ready to take the next step towards retail management, our Management Fast-Track Trainee Programme could be the perfect place to start.

As a Retail Management Trainee at Beaverbrooks, you’ll develop your leadership skills and help create a store environment where customers and colleagues can thrive. You’ll bring your retail supervisory experience, commercial awareness and ambition to progress; we’ll provide the training, support and opportunities to help you grow.

What you'll get

From your first day, you'll have a clear development pathway through Bronze, Silver and Gold training, followed by Supervisor Training and our Management Development Programme.

What you’ll be doing

Working as part of a collaborative management team, you’ll:

• Support and encourage a culture of open and honest conversations, empowering colleagues to praise, recognise and share developmental feedback.
• Deliver and support the achievement of key business targets and performance objectives, maintaining high standards across the team and holding colleagues accountable for their results.
• Lead by example when selling, delivering exceptional customer experiences and achieving quarterly financial targets.
• Manage and drive your store, develop and recognise your team, and take ownership and accountability for your results.
• Be a role model, consistently demonstrating our company values, behaviours and leadership expectations.
• Coach and mentor team members to improve performance and consistency, enhance the customer experience and deliver strong financial results through tailored development plans.
• Take ownership of your personal development and learning, ensuring you successfully complete the BSG Transition Programme.

What are we looking for?

You’ll bring:

• Personal values that align with Beaverbrooks’ values.
• Previous team leader or supervisory experience in a retail environment.
• Demonstrable experience of coaching and influencing others.
• Strong knowledge of a customer-focused environment.
• A proven sales record, with experience of working towards and exceeding targets.
• The ability to work effectively both independently and as part of a team.
• The ability to lead by example and influence others.
• The ability to set and work towards personal and department goals.
• Strong time management and organisational skills.
• Excellent communication skills.
• Good numeracy skills.
• A genuine commitment to personal learning and development.

Experience working with premium jewellery or watch brands, strong product knowledge, or a JET 1 qualification would be desirable, but isn’t essential.

Amazing benefits for amazing people

Our people put so much into Beaverbrooks, and we want to give plenty back. Benefits include:

• Recognised qualifications, study support and clear career progression.
• Bonus opportunities and regular incentives.
• 28 days’ holiday, rising to 33 days after successful promotion to a management position.
• An extra paid day off for your birthday, plus additional holiday for long service.
• Generous colleague discounts, including for family and friends.
• Wellbeing support, including employee and family counselling through the Retail Trust.
• Contributory pension and life assurance.
• Enhanced maternity and paternity packages, plus a return-to-work bonus.
• Charity initiatives supporting causes close to your heart.

A little more about the role

Your home store will be your permanent base. As part of your development, you may undertake a temporary placement in another store for up to three weeks.

There may also be occasional travel for training, potentially up to two hours from your home store. Where overnight accommodation is required, this will be provided.

About us

Established in 1919, Beaverbrooks is a family business with 82 locations across the UK, from our Beaverbrooks stores and dedicated brand boutiques to our four Loupe Boutiques with Rolex showrooms.

Our purpose is simple: to enrich lives. Whether that’s creating an amazing experience for a customer, supporting a colleague to achieve their ambitions or making a positive difference in our communities, we want people to feel the difference Beaverbrooks makes.

We’re proud to be a business where people genuinely matter. We do what we say we’ll do, we look out for one another and we’re always striving to do things even better.

If you take care of Beaverbrooks, Beaverbrooks will take care of you.

The Hallmark of Amazing People

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Beaverbrooks