Retail Sales Consultant - Gucci Watches And Jewellery Boutique, Selfridges
Retail Sales Consultant
Hours: 30 hours per week
Contract: Permanent contract
Location: Gucci Watches and Jewellery boutique in Selfridges, Trafford
This role is based at the Gucci Watches and Jewellery boutique in Selfridges, Trafford. The team here are employed as part of the Beaverbrooks family.
Influential, innovative and progressive, Gucci is reinventing a wholly modern approach to fashion. Under the new vision of creative director Alessandro Michele, the House has redefined luxury for the 21st century, further reinforcing its position as one of the world’s most desirable fashion houses. Eclectic, contemporary, romantic—Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail.
As Sales Consultants at Gucci, we’re not here to passively take payments from customers. We’re here to passionately sell Gucci watches and stunning pieces of Gucci jewellery.
To create moments that will last a lifetime. For every customer, every time.
Every single day holds the promise of a moment you’ll never forget.
It means knowing how to encourage love and appreciation for products. So it means knowing each one of them and what makes it special.
It means increasing the brand loyalty by communicating as a “Gucci ambassador" the philosophy and the culture of the Brand.
It also means listening to customers to understand their needs and price ranges, too. How much they would like to spend for something really special. And how you can help them find that.
And it means seeing customers’ eyes light up when we help them find the perfect item. Gifts for friends, family and loved ones. People treating themselves to something special. Engagements, weddings, birthdays and Christmases.
Make no mistake, there's a lot to learn. About the products, the people and the Beaverbrooks Way. After all we’re jewellers, not cashiers.
And be prepared for accountability. Truth is, you’re going to have to work hard if you want to keep up. But, believe us, you’ll want to keep up.
We’re realistic about people’s goals. That’s why our sales targets are always based on the last year’s achievements. We let you know how well you’re doing so you can grow your skills and help grow the business. And so we can reward you properly when you do even better.
The Ideal Candidate
As for you, well, your passion for the customer experience is only equalled by your down-to-earth approach. And you’ll love working with colleagues who share the same values and commitment to amazing service as you.
You’re the kind of person who knows the value of listening to customers. Who’s open and honest with them. Who likes to turn the everyday into the extraordinary.
And you not only have a brilliant instinct, but also an understanding that you’re going to have to put plenty in to get out what you want. That’s what makes you truly unique.
About the Company
Beaverbrooks is a family business. And you can tell that when you get here. It feels like family.
From the very smallest details to the big important things. You’ll feel it in the warm and familiar way we talk to each other and you’ll feel it in the way we engage with the wider community, too.
We are proud to have recently achieved the number one position in the prestigious 100 Best Companies to Work For list 2021, in addition to being announced as ‘Retail’s Best Company to Work For’ 2021. It’s also our 16th consecutive year of receiving three-star accreditation for ‘world class’ levels of workplace engagement. Further recognition has also been received at The UK Jewellery Awards where we were awarded Employer of the Year for 2021 and at The Retail Week Awards 2020, where we were awarded 'Best Place To Work'.
As a company – we’re true to our word. When we say we’re going to do something, we go all out to do it. And every individual is truly valued.
If you take care of Beaverbrooks, Beaverbrooks will take care of you.
The Hallmark of Amazing People