eCommerce Tester/Product Analyst

• eCommerce Tester/Product Analyst
• Permanent 38 hours - Monday to Friday
• Lytham St Annes, Lancashire 
• Salary: Up to £35,000 per annum (depending on experience) plus bonus and benefits.
• Closing date: Thursday 14th November
• Interviews - Initial calls - w/c 18th November and 1st stage interviews w/c 25th November

Join our award winning, family-owned retail jewellers as an eCommerce Tester/Product Analyst. You will be part of our ever-growing eCommerce Team ensuring a customer journey that is just as unforgettable online, as it is in store. 

Our eCommerce Product team are undertaking the re-platform of our eCommerce Websites for both Beaverbrooks and Loupe over the next 12 months. This now opens up the opportunity for an experienced Tester/Product Analyst to join the team, to support the delivery of this project and their ongoing initiatives as they continue to develop the platform into the future. 

This role is for an experienced tester who also ideally has an interest and experience in capturing and reviewing requirements, to help in the shaping of the solution as they progress over the course of this project and beyond.

This is a hybrid role based at our office in Lytham, St Annes. As a social and culture-centric company, we offer flexibility for home working; however, we expect team members to spend part of the working week in the office to support collaboration and engagement. Specific arrangements can be discussed further during the interview process.

Main Responsibilities 

• Create and execute test cases to ensure releases meet quality standards and are ready for launch.
• Collaborate with the eCommerce Test Lead to create and present test plans.
• Interpret requirements and ensure they align with business needs.
• Gather requirements and ensure solutions meet acceptance criteria during UAT.
• Own and escalate issues within test cases to address potential project impacts.
• Assist in all eCommerce releases and conduct post-release testing.
• Support regression and campaign testing and maintain up-to-date test packs.
• Build strong relationships with technical partners, integrators, and the internal IT team.
• Prioritise customer service and experience in all activities.
• Contribute to improving online customer engagement and conversion.

About Beaverbrooks

Established in 1919, we have 88 locations across the UK. This includes 63 Beaverbrooks stores & 22 dedicated brand boutiques, including TAG Heuer, OMEGA, Breitling & Tudor. We also have 3 Loupe boutiques, with Rolex showrooms.

We’re a family business. And you can tell that when you get here. It feels like family. From the very smallest details to the big important things. 

Our core purpose is to enrich lives. We aim to make a positive difference to the world we live in. This includes our colleagues, customers, suppliers & the wider community.

As a company – we’re true to our word. When we say we’re going to do something, we go all out to do it. And every individual is truly valued.

The awards we’ve been given as an employer speak volumes about what it’s like to work here, some of which are:

• UK's 3rd Best Large Company to Work For – Best Companies 2023 – based on employee feedback (We’ve been in the top 10 for the last 5 years)
• Retail's Best Company to Work For - Best Companies 2023
• 'Employer of the Year 2024’ - The UK Jewellery Awards

Amazing benefits for amazing people

They say you get out what you put in. And, at Beaverbrooks, our people put in so much.

In return, just some of the benefits we offer include:

• 33 days holiday (inc bank hols)
• Contributory Pension & Life Assurance
• Outstanding colleague discounts, which extend to your family & friends
• Wellbeing scheme
• Employee & family support & counselling in partnership with the Retail Trust
• A variety of different schemes to help you support charities close to your heart
• Office profit share bonus 

The Ideal Candidate 

ESSENTIAL SKILLS AND EXPERIENCE 

• Experience in software testing, ideally in an eCommerce setting
• Familiarity with QA/UAT processes and approaches
• Excellent attention to detail, accuracy, and consistency
• Highly organised and motivated
• Have a proactive and logical approach to problem-solving technical and process issues
• Excellent written and spoken communication skills
• The ability to work closely within a multi-disciplinary team
• A passion for online/digital 

 DESIRABLE SKILLS AND EXPERIENCE 

• Experience with CommerceTools, or similar eCommerce platforms
• Familiarity with microservices, composable projects, and issue tracking tools (e.g. JIRA)
• Automation testing experience and knowledge of website development and design
• Background as a Business Analyst, including requirement capturing; testing certification is desirable

Beaverbrooks - the hallmark of amazing people