Ecommerce Product Manager

Job Introduction

• Product Manager - eCommerce
• Hours: 40 hours per week 12-18 month contract
• Salary: Up to £60,000 per annum (depending on experience) plus bonus and benefits.
• Location: Lytham St Annes, Lancashire 

We’re looking for an experienced Ecommerce Product Manager to join our Digital & Brand Experience team on a maternity cover contract.

This role offers the opportunity to take ownership of our ecommerce platforms, leading a small team while shaping the future of our online experience. Working closely with our Head of Digital & Brand Experience, you will define and deliver the product roadmap across beaverbrooks.co.uk and loupe.co.uk, prioritising features and enhancements to ensure an exceptional customer journey.

It also includes overseeing the ongoing performance, development and stability of our platforms, collaborating with internal teams and external partners to create seamless, enjoyable online experiences. It will suit an experienced Product Manager or a Product Owner ready to take the next step.

Based at our Lytham office, this is a primarily office-based role with some flexibility for home working, to be discussed at interview.

Main Responsibilities

• Take ownership of the product roadmap, working closely with the Head of Digital & Brand Experience to shape key initiatives 
• Lead the delivery of new features from initial idea through to launch and review 
• Prioritise the product backlog in line with business needs, using frameworks such as RICE 
• Ensure all releases are thoroughly tested and deliver a high-quality customer experience 
• Regularly review customer journeys and gather feedback to identify opportunities for improvement 
• Build strong relationships with our systems integrator and their engineering teams 
• Monitor website performance and proactively identify opportunities to improve stability and performance 
• Work collaboratively to optimise infrastructure and prepare for peak trading periods, including Black Friday 
• Take ownership of resolving any major platform issues or outages 
• Ensure compliance with relevant regulations, including GDPR, PCI and cookie legislation 
• Manage the product development budget, ensuring delivery remains on track and within scope 
• Support wider budget tracking and reporting across key projects and workstreams

About Beaverbrooks

Established in 1919, we’re a family-owned business with 80 locations across the UK, including 57 Beaverbrooks stores and 23 dedicated brand boutiques.

But what really makes us different is our people.

We’re proud of our warm, supportive culture - where people feel valued, trusted and inspired to do their very best. It’s something you feel from the moment you join us.

Our purpose is to enrich lives. Whether that’s our customers, our colleagues or the communities we’re part of, we always aim to make a positive difference.

We’re also incredibly proud to be recognised as a great place to work:

• Retail’s No.1 Best Company to Work For – Best Companies 2025 
• Outstanding Company to Work For – Best Companies 2025 
• Employer of the Year 2024 – UK Jewellery Awards

Amazing benefits for amazing people

At Beaverbrooks, we believe in recognising and rewarding the contribution our colleagues make.

Some of our benefits include:

• Office profit share bonus
• 33 days holiday (including bank holidays) 
• BUPA private healthcare 
• Contributory pension and life assurance 
• Generous colleague discounts for you, your family and your friends 
• Wellbeing support and employee & family counselling with the Retail Trust
• Charity initiatives to help you support causes close to your heart

The Ideal Candidate

Essential Skills

• Knowledge of software development, architecture and web technologies 
• Confidence managing both internal teams and external partners 
• Experience delivering projects and managing budgets 
• Previous people management experience 
• Excellent communication skills, with an open and collaborative approach 
• The ability to stay calm and focused under pressure

Desirable Skills

• Experience working in a Product role (Manager, Owner or similar) 
• A strong understanding of retail and ecommerce
• Experience using monitoring and performance tools 

Beaverbrooks - The hallmark of amazing people

Ref: INDOFF

Beaverbrooks