eCommerce Tester/Analyst
Job Introduction
We have a fantastic opportunity for someone who wishes to pursue a career in eCommerce to join our growing team here at Beaverbrooks Head Office as eCommerce Tester/Analyst.
The eCommerce Tester/Analyst will support the delivery of technical eCommerce projects by focussing on the crucial testing phase. Methodical and with a high attention to detail, you will ensure all releases meet business requirements, as well as satisfying quality and performance standards.
Role Responsibility
- Responsibility for UAT (User Acceptance Testing) of all major and minor releases to the eCommerce platform and supporting systems.
- Provide support for BAU issues, requiring you to work closely with 3rd party suppliers, and follow the correct escalation paths should you not be able to resolve an issue.
- Assisting in all releases to the eCommerce application and conducting post-release training, in conjunction with the eCommerce Technology Manager and eCommerce Project Manager.
- Building strong relationships with the teams of our technical partners/ integrators, and with our internal IT team.
- Support with operational tasks including modifying configuration settings and investigating issues reported by colleagues and customers.
- Playing a key part in improving online customer engagement and conversion.
The Ideal Candidate
ESSENTIAL SKILLS AND EXPERIENCE
- Experience doing QA and/or UAT
- Excellent attention to detail, accuracy and consistency.
- Highly organised and motivated.
- Have a proactive and logical approach to problem-solving technical and process issues.
- Excellent written and spoken communication skills.
- The ability to work closely within a team.
- A passion for online/digital
DESIRABLE SKILLS AND EXPERIENCE
- Experience in an eCommerce role.
- Experience of using an issue tracking tool, such as JIRA or Bugzilla.
- Knowledge and expertise relating to software development.
About the Company
We’re a family business. And you can tell that when you get here. It feels like family.
From the very smallest details to the big important things. You’ll feel it in the warm and familiar way we talk to each other and you’ll feel it in the way we engage with the wider community, too.
As a company – we’re true to our word. When we say we’re going to do something, we go all out to do it. And every individual is truly valued.
Established in 1919 we now have 70 stores across the UK and provide exceptional quality diamonds, jewellery and watches as well as top name brands such as TAG Heuer, Omega, Breitling, Tudor, Gucci and Vivienne Westwood.
We pride ourselves on the work we do for local communities. We donate 20 per cent of retained profits to charity and since the year 2000, Beaverbrooks has donated in excess of £15 million to over 750 different charities.
We were awarded ‘Employer of the Year’ in The UK Jewellery Awards 2019 and have featured in The Sunday Times Top 100 ‘Best Companies to Work For’ for 16 consecutive years –ranking number 9 in 2020. Recently further recognition has also been received at the Retail Week Awards 2020, where we were awarded 'Best Place To Work'.
Ref: INDCOM
Beaverbrooks