eCommerce Tester/Product Analyst
Job Introduction
- eCommerce Tester/Product Analyst
- Permanent 38 hours per week - Monday to Friday
- Lytham St Annes, Lancashire - This role will include some days working at head office each week.
- Salary £28,000 - £35,000 per annum (depending on experience) plus bonus and benefits.
- Informal Chats: 5th, 8th & 9th April
Working as part of our award winning, family-owned retail jewellers as eCommerce Tester/Product Analyst, you will be part of our ever-growing eCommerce Team ensuring a customer journey that is just as unforgettable online, as it is in store.
As eCommerce Tester/Product Analyst you will be part of the Product team within the eCommerce department reporting to the eCommerce Product Manager.
You will play a crucial role in the delivery of projects by executing the testing phase, in conjunction with the rest of the product team. You will have high attention to detail, ensuring each release meets business requirements, as well as satisfying quality and performance standards.
This role is based at our office in Lytham St Annes, Lancashire although the team operate in a hybrid working model with a mix of office and home working each week.
The awards we’ve been given as an employer speak volumes about what it’s like to work here, some of which are:
- UK's 3rd Best Large Company to Work For – Best Companies 2023 – based on employee feedback (We’ve been in the top 10 for the last 5 years)
- Retail's Best Company to Work For - Best Companies 2023
- 3 star accreditation from Best Companies for the 18th year running, which reflects 'world class' levels of workplace engagement.
- ‘The Happiest Place to Work’, in partnership with Retail Trust, at the Retail Week Awards 2023
Main Responsibilities
- Create and execute functional and non-functional test cases for releases to ensure they meet our acceptance criteria and satisfy quality and performance standards in readiness for launch.
- Support in the creation of test plans in conjunction with the eCommerce Test Lead and other testers and present these back to the Product Manager and Project teams.
- Support in interpreting requirements captured in stories ensuring they can be validated against the business needs.
- Liaise with Stakeholders to understand their requirements and to ensure that solutions meet the requirements and can be tested in accordance with acceptance criteria and business needs.
- Working with the rest of the Product team and wider stakeholders you will understand each project's key deliverables and priorities, ensuring that these are considered during UAT.
- Be responsible for owning any issues within your test cases and escalating them within the team to flag any impact to the project delivery.
- Assist in all releases to the eCommerce application and conduct post-release testing.
- Support in the regression and campaign testing and ensuring test packs are kept up to date.
- Building strong relationships with the teams of our technical partners/ integrators, and with our internal IT team.
- Play a key part in improving online customer engagement and conversion.
- Hold customer service/experience in the highest regard.
The Ideal Candidate
ESSENTIAL SKILLS AND EXPERIENCE
Excellent attention to detail, accuracy, and consistency.
Highly organised and motivated.
Have a proactive and logical approach to problem-solving technical and process issues.
Excellent written and spoken communication skills.
The ability to work closely within a multi-disciplinary team.
A passion for online/digital
DESIRABLE SKILLS AND EXPERIENCE
- Experience with eCommerce QA / UAT processes.
- Experience with the Commerce Tools platform or other ecommerce platforms.
- Experience with microservices and Composable projects.
- Experience of using an issue tracking tool, such as JIRA.
- Experience in automation testing.
- Knowledge and expertise relating to website development and design.
- Experience in a Business Analyst role or undertaking business requirement capturing/interpreting. A recognised testing qualification or certification is desirable but not essential.
Amazing Benefits For Amazing People
They say you get out what you put in. And, at Beaverbrooks, our people put in so much.
In return, some of the benefits available include:
- Great office profit share bonus
- Outstanding colleague discounts which extend to your family & friends
- Free car parking
- Wellbeing scheme
- Contributory Pension & Life Assurance
- Regular social events - including, but not limited to: pay day drinks, football hospitality events, theatre and theme park trips.
- Free eye test every 2 years
- Flu Vaccinations paid for
- Enhanced maternity and paternity package
- Maternity return to work bonus
- Employee & family support & counselling – Retail Trust
About Beaverbrooks
We’re a family business. And you can tell that when you get here. It feels like family.
Established in 1919 we now have 85 locations across the UK, with 64 Beaverbrooks stores plus 18 dedicated brand boutiques including Tag Heuer, OMEGA, Breitling and Tudor. We also have our very successful ecommerce website, which was launched in 2001. We provide exceptional quality diamonds, jewellery and watches as well as top name brands such as TAG Heuer, Omega, Breitling, Tudor, Gucci and Vivienne Westwood.
Our purpose is to enrich lives, which simply means making a positive difference to the world we live in. We donate 20 per cent of retained profits to charity and since the year 2000, Beaverbrooks has donated £23.5 million to over 1000 different charities.
We pride ourselves on the work we do for local communities and in support of this we offer charity matching – you raise it, we match it! You can also take 2 paid charity days per year where you can spend time away from the business doing charity work and take time off to give blood.
Beaverbrooks - The hallmark of amazing people
Ref: INDOFF
Beaverbrooks